Shipping policy
Shipping Policy 🚚✈️📦
Effective Date: May 5, 2026 📅
Shipping Destinations 🌍📍
We ship to all addresses within the United States 🇺🇸, Canada 🇨🇦, and Mexico 🇲🇽.
Processing Time ⏳📝
All orders are processed within 1–2 business days of payment confirmation ✅.
Orders placed on weekends 🛌 or public holidays 🎉 will begin processing on the next business day.
Estimated Delivery Time 🚛⏰
Once dispatched 📤, orders are delivered within 9 business days.
Business days are defined as Monday through Friday 📆, excluding federal and statutory holidays observed in the destination country.
Please note that the 9-business-day delivery commitment applies under standard conditions 📌.
Delivery timelines may be affected by factors beyond our control ⚠️, including but not limited to customs clearance procedures 🛃, carrier delays 🚚❌, severe weather events 🌧️⛈️, or other force majeure circumstances.
Shipping Confirmation & Order Tracking 📧🔍
Upon shipment, customers will receive a confirmation email 📩 containing a tracking number 📊.
Tracking information may take up to 24 hours to become active in the carrier's system ⏱️.
Customs, Duties & Taxes 🛃💸
For orders shipped to Canada 🇨🇦 and Mexico 🇲🇽, customs duties, import taxes, and applicable fees are the sole responsibility of the recipient 👤.
We are not liable for delays caused by customs authorities 🚫.
Lost or Delayed Shipments 📦😟
If your order has not arrived within the estimated delivery window ⏳, please contact our customer support team 🧑💻.
We will initiate an investigation with the carrier on your behalf 📞.
Contact Us 💬📲
For any shipping-related inquiries ❓, please reach out to our customer support team through the contact information provided on our website 🌐。